Personalized Organizational Video Engagement — At Scale

Every inquiry hears your voice
and sees your face —
within seconds of reaching out.

No assistant. No new software. Your consult show rate will climb — measurably, within 60 days.

+10–20%more booked appointments — the lift Personae is built to deliver, from first inquiry through no-show recovery.
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Patent-Pending
Personæ
The Personae Method

Five Touches.

From the first inquiry through to re-engagement, your face and your voice reach every patient at the moment it matters — automatically, with nobody to brief and nothing for your team to remember.

New Inquiry
Fires within seconds
Follow-Up
24–48 hours later
Pre-Consult Primer
24 hrs before the consult
Missed Consult Recovery
Same day · no-show
Re-Engagement · Day 8
Day 8

Every role on your team.

Not just the front desk — the injector who builds the plan, the person who keeps a membership alive, and the one who brings a lapsed client back.

New Lead
Your coordinator, in seconds
Treatment Plan
One visit becomes a plan
Membership
Kept for the year
Win-Back
Lapsed clients, back through the door
The Close
Your whole spa, on autopilot

These are examples. The wording, the voice, and the backgrounds are tailored to your brand — your words, your look, your world.

Only the leaders in your industry are engaging at this level

Put your face on every inquiry —
before the next clinic calls back.

How It Works

Three steps.
Then it runs without you.

01
Upload your photos
One clear, front-facing photo / head-shot of you, and one of each person on your team you want answering leads — straight into our capture page.
02
Record 30 seconds of voice
On the same page, each person reads a short script aloud — about thirty seconds. That is everything we need from you.
03
We build and deploy your library
We generate a library of videos of you and your team, and deploy it at scale — every engagement matched to where that lead actually sits in the lifecycle, from first inquiry to long-cold.
Plans

Start where you are.
Grow when you're ready.

Every plan includes your own library of videos and delivery to your leads. The tiers differ in reach, personalisation and how often the library is refreshed — not in whether it works.

Presence
$399/mo
Answer every new lead.
Your face and voice on video — four of them: three outreach and one for the people who don’t respond. Every new inquiry answered in seconds, around the clock.
Most chosen
Presence Pro
$499/mo
Inquiry to appointment.
Five videos covering the whole path — first touch, follow-up when no appointment is set, appointment reminder, missed appointment, and a revival if nothing has happened in 72 hours. Replies and watch-depth, contact by contact.
Presence Elite
$799/mo
Work your whole database.
Eight videos — the five above plus three built to revive the database you already have. Monthly refreshes so the library never goes stale.
Team & Multi-Location
More than one person answering?
Every person who meets a customer can have their own videos — under one brand, one library and one set of controls. Priced per team, because no two look alike.
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Team pricing is quoted, not listed.

August & September: one-time setup is $199 usually $799 on Presence, Pro and Elite — that is the build: capturing your team, generating your library and deploying it. Team and Enterprise setup is quoted.

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Running a team or multiple locations? Book a call →

Personae is changing the game.
We're so confident, we back it with a guarantee.

Every inquiry hears your voice and sees your face, in seconds, around the clock. If it isn't doing what we said it would, we keep working — new videos, new touchpoints, revised scripts — until you're happy with it. No extra cost, and we don't walk away.
✦   We Keep Working Until You're Happy
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Run multiple locations? See the enterprise overview →